blinkon-beam

Privacy Policy

Your privacy matters deeply to us. Here's how we protect and handle your personal information.

Last updated: January 15, 2025

Information We Collect

Personal Information You Provide

When you use our financial stability analysis services, we collect information you voluntarily provide to us. This includes your name, email address, phone number, and business details when you contact us or request our services.

We also collect financial information you share with us during consultations, including business revenue data, expense records, and other financial metrics necessary for our analysis. This information helps us provide accurate assessments of your business's financial health.

Automatically Collected Information

When you visit our website, we automatically collect certain technical information about your device and browsing activity. This includes your IP address, browser type, operating system, and pages you visit on our site.

  • Device information such as screen resolution and browser settings
  • Website usage patterns including time spent on different pages
  • Referral sources that brought you to our website
  • General location information based on IP address

How We Use Your Information

We use the information we collect to provide our financial analysis services effectively and improve your experience with us. Your financial data helps us create meaningful insights about your business stability and growth opportunities.

Purpose Type of Information Legal Basis
Financial analysis services Business financial data, contact details Contract performance
Communication and support Contact information, inquiry details Legitimate interest
Website improvement Usage analytics, technical data Legitimate interest
Service personalization Business profile, preferences Consent

Your Rights Under Malaysian Law

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have specific rights regarding your personal data. We're committed to honoring these rights and making it easy for you to exercise them.

Access Your Data

You can request to see what personal information we hold about you, including financial data from your analysis sessions.

Correct Information

If any information we have is incorrect or outdated, you can ask us to update it to ensure accuracy.

Withdraw Consent

For data processing based on consent, you can withdraw your permission at any time without affecting past processing.

Data Portability

You can request your data in a structured format to transfer to another service provider if needed.

How to Exercise Your Rights

To exercise any of these rights, contact us using the information provided at the bottom of this policy. We'll respond to your request within 21 days as required by Malaysian law. You may need to verify your identity for security purposes.

Data Security and Protection

Technical Safeguards

We implement multiple layers of security to protect your financial information. Our systems use encryption both when data is transmitted and when it's stored on our servers. Access to your information is restricted to authorized personnel only.

All financial data is stored in secure, encrypted databases with regular security audits. We use industry-standard security protocols and regularly update our systems to protect against emerging threats.

Access Controls

Only team members who need access to your information to provide services can view your data. Each access is logged and monitored. We regularly review and update access permissions to ensure they remain appropriate.

Data Retention

We keep your personal and financial information only as long as necessary to provide our services or as required by Malaysian law. Most client data is retained for seven years after our last interaction, which aligns with standard business record-keeping practices.

When data is no longer needed, we securely delete it using methods that make recovery impossible. You can request earlier deletion of your data in most circumstances.

Information Sharing and Third Parties

We don't sell your personal information to anyone. We may share your information only in specific, limited circumstances that help us provide better service or comply with legal requirements.

  • Trusted service providers who help us operate our website and provide our services, such as secure hosting providers
  • Professional advisors including lawyers and accountants who assist with business operations
  • Government authorities when required by Malaysian law or court orders
  • In the unlikely event of a business merger or sale, with appropriate protections for your data

Any third parties we work with are required to protect your information with the same level of security we maintain. They can only use your information for the specific purposes we authorize.

International Data Transfers

Your information is primarily processed and stored within Malaysia. However, some of our service providers may process data in other countries. When this happens, we ensure appropriate safeguards are in place to protect your information.

We only transfer data to countries that Malaysia recognizes as having adequate data protection laws, or we use specific contractual protections that meet PDPA requirements.

Cookies and Website Analytics

Essential Cookies

Our website uses cookies to function properly. Essential cookies remember your preferences and help us provide basic website functionality. These cookies don't track your browsing on other websites.

Analytics Information

We use analytics tools to understand how visitors use our website, which helps us improve our services. This information is collected anonymously and doesn't identify individual users.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect some website features, but won't prevent you from accessing our main services.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or by posting a prominent notice on our website.

The date at the top of this policy shows when it was last updated. We encourage you to review this policy periodically to stay informed about how we protect your information.

Material Changes

If we make material changes that significantly affect how we handle your personal information, we'll provide at least 30 days' notice before the changes take effect. This gives you time to review the changes and make decisions about your data.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your data rights, please contact us:

Email: help@blinkon-beam.com

Phone: +603 5631 0363

Address: D-3-3, Pusat Komersial Bayu Tasek, Persiaran Southkey 1, Kota Southkey, 80150 Johor Bahru, Johor, Malaysia

We typically respond to privacy inquiries within 2-3 business days.